> ## Documentation Index
> Fetch the complete documentation index at: https://help.thirstysprout.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help

## Primary contact

**Guga Chavleshvili**

* **Slack:** Message directly (preferred)
* **Email:** [guga@thirstysprout.com](mailto:guga@thirstysprout.com)

## When to reach out

| Issue                             | Action                                |
| --------------------------------- | ------------------------------------- |
| Harvest / time tracking questions | Message Guga                          |
| Time off request                  | Message Guga                          |
| Payment or Deel issues            | Message Guga                          |
| Client communication concerns     | Message Guga                          |
| Blocked or low on work            | Message Guga + your client            |
| Scope change request from client  | Loop in ThirstySprout before starting |

<Tip>
  For Deel verification issues: re-check name/DOB match, try better lighting for photos, or use a different browser.
</Tip>